Ruben Ochoa
Habitaciones: 5/5 • Servicio: 5/5 • Ubicación: 4/5
Got hotel around 2 PM. Check in time is at 4 PM. I was told if the room is ready before four I will get a text. we got some wristband to go to the pool area while we were waiting. I went back after four to check-in never got a text saying room was ready, however I will say great customer service from the Front Desk, the pool staff as well security personnel . Room was nice cleaned, TV and phone didn’t work I was offered another room, but after unpacking everything with decided to stay. Overall, it was a nice stay we enjoyed it good security. We felt very safe. The restaurant is pricey. My advice don’t get to the hotel before check in time which is at 4 PM.
Aspectos destacados del hotel: Romántico y Tranquilo