Our team is a phone call away
Nestled along the picturesque beaches in Rocky Point, Mexico, Laguna Shores Resort offers a stunning coastal escape for discerning travelers and vacation property owners. With a pristine beachfront location and luxurious amenities, the resort provides an unparalleled vacation experience. From well-appointed accommodations to a range of recreational activities, Laguna Shores Resort captures the essence of relaxation, privacy and indulgence.
Our dedicated Owner Services Team at Laguna Shores Resort is committed to delivering exceptional support and personalized assistance to property owners. With an emphasis on ensuring a seamless and enjoyable vacation ownership journey, our team is available to address a wide array of queries and requests, including but not limited to:
- Reservations: Streamlining the reservation process for your idyllic getaways, ensuring you secure the perfect spot for your dream vacations.
- Monthly Payments: Providing guidance and support in managing your ownership-related monthly payments with ease and convenience.
- Maintenance Payments: Handling inquiries and processes related to maintenance payments, preserving the quality of your property investment.
- Contract Usage: Offering clarity and insights into your vacation ownership contract terms, usage benefits, and any questions you may have.
- Nights Management: Accurately informing you about the nights remaining on your ownership contract, aiding in effective vacation planning.
- Tailored Requests: Welcoming any additional requests you may have, from special arrangements to personalized concierge services, to enhance your ownership experience.
Our Approach:
- Timely Assistance: We prioritize swift responses to your queries and requests, ensuring you receive timely and efficient support.
- Customized Solutions: Our team crafts personalized solutions based on your unique vacation ownership circumstances and preferences.
- Expertise: Leveraging our deep knowledge of the resort and vacation ownership contracts, we provide informed guidance to address your concerns.
- Issue Resolution: In the rare event of challenges, we work diligently to resolve them, placing your satisfaction at the forefront.
- Transparent Communication: We believe in clear and transparent communication, keeping you informed and empowered throughout the process.
At Laguna Shores Resort, Rocky Point, Mexico, our Owner Services Team stands as your dedicated partner, enhancing and optimizing your vacation ownership experience. Reach out to us today for any owner-related needs, and let us elevate your journey within our coastal haven.